FactEngine - Change Request Overview
When putting together a Change Request (CR) template for a project with FactEngine, please discuss with FactEngine the sections that we will include in the project specific Change Request Template.
A Change Request typically includes the following key sections:
- Requester Information: This section includes the name and contact information of the person requesting the change.
- Description of Change: This section provides a detailed description of the change requested. It should include what will be changed, the reason for the change, and any potential impacts.
- Justification: This section provides a justification for the change, explaining why it is needed and what benefits it will provide. It may also include a cost-benefit analysis.
- Impact Assessment: This section outlines the potential impact of the change on the system, including any risks, dependencies, and resources required.
- Implementation Plan: This section outlines the plan for implementing the change, including any timelines, resources, and testing required.
- Back-out Plan: This section outlines the plan for reversing the change if necessary, including any steps required to ensure that the system can be restored to its previous state.
- Approval: This section includes the names and contact information of the individuals who need to approve the change request, as well as any deadlines for approval.
- Change Control Board (CCB) Review: This section outlines the process for reviewing the change request by the Change Control Board (CCB), including any requirements for documentation, testing, and reporting.
- Documentation: This section outlines the documentation that will be required for the change request, including any reports, logs, or other materials that will be used to track and evaluate the change.
- Communication Plan: This section outlines the plan for communicating the change to stakeholders, including any updates or notifications that will be required.
- Risk Management: This section outlines the risks associated with the change and how they will be managed, including any strategies for mitigating, monitoring, and controlling risks.